Dustin Tilford

Vice President of Service Operations

Joined Encon in 2009

I began my career in HVAC after graduating from Abbott Tech in 2001 and further developed my skills as a refrigeration mechanic in the US Marine Corps after graduation. Upon returning to civilian life in 2005, I excelled as an HVAC Service and Installation Technician before joining ENCON in 2009.

My dedication to leadership and technical excellence allowed me to quickly rise through the ranks—first as a Field Supervisor in 2011, then as Residential Service Manager in 2013, and Director of Service in 2020. In 2023, I was promoted to Vice President of Service Operations, where I continue to drive excellence and innovation in our service delivery.

My ongoing mission is to mentor and develop my team, helping them excel in their careers and achieve their personal and professional goals. I am committed to fostering a supportive and open environment, helping each team member not only excel professionally but also achieve personal milestones.